FAQs

Q1: What areas do you service?

Ans: We provide emergency carpet cleaning Middle Park and all surrounding suburbs. Our mobile teams cover residential, commercial, and rental properties across the region with same-day availability.

Q2: How quickly can you respond to emergencies?

Ans: Our same-day carpet cleaning service in Middle Park typically arrives within 2-4 hours for urgent cases like floods or severe stains. We prioritise true emergencies 24/7.

Q3: Are pet stains and odours permanently removable?

Ans: Yes. Our carpet odour removal Middle Park treatment uses enzymatic cleaners that break down urine compounds at the molecular level, eliminating stains and smells completely, even from old accidents.

Q4: What’s the difference between steam cleaning and shampooing?

Ans: Our carpet steam cleaning in Middle Park uses pressurised hot water extraction (200°F) to sanitise and lift deep dirt without harsh chemicals. Shampooing leaves residue and only cleans surface-level grime.

Q5: Is your cleaning safe for delicate rugs and upholstery?

Ans: Absolutely. Our rug cleaning Middle Park and upholstery cleaning Middle Park services use specialised, gentle methods tailored to each fabric type, from silk rugs to leather sofas.

Q6: Do you offer after-hours commercial cleaning?

Ans: Yes. We schedule commercial carpet cleaning Middle Park services during evenings/weekends to avoid business disruptions. Our quiet, efficient process leaves offices ready for morning.

Q7: How long does drying take after cleaning?

Ans: Most carpets are walkable in 4-6 hours thanks to our powerful extraction (removing 95% moisture). We use industrial air movers to accelerate drying in humid conditions.

Q8: How do you handle particularly stubborn or set-in stains?

Ans: For tough stains that have lingered too long, our carpet stain removal Middle Park specialists employ a specialised multi-stage approach. We analyse the stain type and carpet fibres to determine the safest, most effective treatment. 

Q9: How often should carpets be professionally cleaned?

Ans: We recommend every 12 months for most homes, 6 months for households with pets/allergies, and quarterly for commercial carpet cleaning Middle Park clients in high-traffic areas. Have other questions? Our team is available 7 days a week to discuss your specific needs.